Transforming Pluxee’s Registration and Enrollment Process in Brazil

Client Overview

Atena Solutions, Inc. was selected by Pluxee in 2014 to spearhead a comprehensive redesign of their registration and enrollment system in Brazil. As a key player in food services and facilities management, Pluxee (now known as Pluxee) provides payment solutions, including meal and food service cards used by millions globally. In Brazil, restaurants and food service providers must enroll through the Pluxee Credenciamento platform to accept these payment cards.

CHALLENGES

Before Atena Solutions' involvement, Pluxee’s registration platform in Brazil was cumbersome and inefficient. Prospective partners experienced slow load times, complex forms, and a lack of clear user navigation, leading to delays in the registration and approval process. Pluxee needed a robust, scalable solution that could handle high volumes of registrations while enhancing the user experience for food service providers across the country.

Our approach

To meet Pluxee’s needs, Atena Solutions designed a new system that simplified the process from end to end. Our solution included:

1. A Java Backend: We developed a highly secure and scalable backend powered by Java, leveraging Webservices and JSF to ensure smooth data handling and integration with Pluxee’s internal systems.
2. Angular Frontend: For the frontend, we built a dynamic, user-friendly web application using Angular. This modern interface allowed businesses to navigate the registration process with ease, improving conversion rates and reducing friction.
3. Ongoing Upgrades & Maintenance: Since 2014, we have continued to enhance the platform, implementing regular upgrades to adapt to new business needs, regulatory changes, and user feedback. Our team ensures the system remains reliable, secure, and user-focused.
4. Hosting: The entire system is hosted by Atena Solutions, Inc., ensuring uninterrupted availability and top-tier performance for Pluxee’s partners in Brazil.

Technology

Results

With the redesigned platform, restaurants and food service providers across Brazil can now easily register and enroll to accept Pluxee Cards via the Pluxee Credenciamento website. The improved platform has led to:

• Faster registration times: What once took days to process is now completed efficiently, enabling businesses to start accepting Pluxee Cards more quickly.
• Improved User Satisfaction: The streamlined design and intuitive interface have significantly reduced user drop-off rates.
• Scalability: The system is designed to accommodate growth, ensuring that as more businesses enroll, the platform maintains its high performance.

conclusion

Atena Solutions’ partnership with Pluxee (Pluxee) highlights our commitment to delivering innovative, efficient, and scalable solutions. Our ongoing collaboration, spanning over a decade, reflects the strength of the system we developed and our dedication to maintaining its excellence. We are proud to support a global leader in the food services industry, helping their Brazilian operations thrive in an increasingly digital marketplace.